Content, Briefly

OGM: Nigel Stevens on what SaaS buyers really want

Nov 20, 2023
Join Nigel Stevens, CEO of OGM, a specialist in organic growth for SaaS companies. He sheds light on why B2B SaaS content struggles with trust and reveals that 80% of buyers still prefer Google for information. Nigel emphasizes the need for authentic content and discusses the balancing act between product-led growth and personal engagement with customers. He also explores the increasing importance of video content and how AI is reshaping marketing strategies, keeping pace with an impatient audience.
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INSIGHT

Vocal Minority vs. Reality

  • Vocal minorities can skew perceptions of reality.
  • Content marketers often falsely extrapolate their own SEO experiences onto the general population.
INSIGHT

Distrust of B2B Content

  • Most SaaS buyers distrust B2B content, preferring diverse information sources.
  • They leverage review sites, forums, and discussions alongside vendor content.
INSIGHT

Banner Blindness

  • Consumers exhibit "banner blindness," subconsciously filtering out promotional content.
  • This pattern recognition helps them focus on informational content amidst advertising.
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