OGM: Nigel Stevens on what SaaS buyers really want
Nov 20, 2023
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Join Nigel Stevens, CEO of OGM, a specialist in organic growth for SaaS companies. He sheds light on why B2B SaaS content struggles with trust and reveals that 80% of buyers still prefer Google for information. Nigel emphasizes the need for authentic content and discusses the balancing act between product-led growth and personal engagement with customers. He also explores the increasing importance of video content and how AI is reshaping marketing strategies, keeping pace with an impatient audience.
The survey reveals that buyers prefer video content over traditional text, necessitating a shift towards more visual information delivery.
Despite low trust in B2B SaaS content, SEO remains crucial for content strategy, requiring marketers to refine their approaches to meet evolving consumer expectations.
Deep dives
Survey Insights on SaaS Buyer Behavior
A recent survey conducted by Organic Growth Marketing revealed key insights into how software buyers engage with SEO and content during their purchasing decisions. Respondents expressed a strong preference for video content over traditional long-form written content, highlighting the shift in consumer behavior towards quicker, more visual information consumption. Surprisingly, despite recognizing Google as the most useful source for early-stage research, trust in B2B SaaS companies' content remains noticeably low. This gap emphasizes the need for marketers to diversify their content strategies to build credibility and trust with potential buyers.
The Importance of User Experience in Content
The discussion highlighted the necessity of effective user experience (UX) in content marketing, emphasizing that simply creating long-form content is insufficient. A significant portion of buyers indicated that they find much B2B content to be overly lengthy and difficult to navigate, with many seeking streamlined, accessible information. This points to a broader trend where content creators are encouraged to focus on design and user engagement, ensuring that their work effectively captures and retains attention. As attention spans shrink, marketers must prioritize not just the content itself but also the overall experience surrounding it.
The Rising Role of Video in Content Strategy
The survey results have prompted a renewed focus on integrating video into content strategies for SaaS companies, with many planning to prioritize video in their content creation efforts. The finding that a majority of respondents favor short video clips over text articles indicates a shift towards visual content that can deliver information concisely and engagingly. This trend suggests that video is becoming increasingly vital in capturing buyer interest and making complex information more digestible. As video content continues to proliferate, organizations must adapt by leveraging this medium to enhance their marketing efforts.
Evolving Perspectives on SEO and Content Marketing
The conversation touched on the changing landscape of SEO and its implications for content marketers as they navigate a world increasingly influenced by AI and changing search algorithms. Despite concerns about over-reliance on SEO from some quarters, many survey respondents indicated that they still consider SEO more crucial to their content strategy now than in previous years. This highlights a persistent belief in the power of search to influence buying decisions, even as the methods of optimizing for it evolve. The key takeaway is that marketers should not abandon SEO but rather refine their strategies to align with current consumer expectations and technology trends.