2min chapter

Content, Briefly cover image

OGM: Nigel Stevens on what SaaS buyers really want

Content, Briefly

CHAPTER

The Balancing Act of Product-Led Growth and Customer Interaction

This chapter explores the complexities of product-led growth in SaaS, addressing the contrasting desires of buyers for trial experiences alongside personal sales interactions. It highlights the necessity for companies to understand and adapt to diverse customer needs rather than relying on a uniform approach.

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