HBR IdeaCast

Decisions Don’t Have to Be Either-Or

33 snips
Aug 9, 2022
Wendy Smith, a management professor at the University of Delaware, and Marianne Lewis, the dean of the University of Cincinnati Lindner College of Business, explore innovative decision-making strategies. They argue against binary thinking, advocating for 'both-and' approaches that embrace ambiguity. The discussion highlights how this mindset fosters creativity, especially in navigating leadership paradoxes and managing uncertainty. Through practical advice and real-life stories, they reveal how embracing complexity can lead to personal and organizational growth.
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INSIGHT

Either-or Thinking Limits Solutions

  • People are wired to think in either-or terms to reduce anxiety in decision-making.
  • This can hinder creativity and broader solutions offered by both-and thinking.
INSIGHT

Both-And Thinking Fosters Synergy

  • Both-and thinking explores competing ideas before making decisions.
  • It seeks synergy and integration between opposing sides for a holistic solution.
ANECDOTE

Pandemic Intensifies Tensions

  • The pandemic intensified tensions due to increased change, plurality, and scarcity.
  • These tensions can be both stimulating and paralyzing for decision-making.
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