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Decisions Don’t Have to Be Either-Or

HBR IdeaCast

CHAPTER

Navigating Uncertainty: Embracing Both-And Thinking

This chapter investigates the psychological tendency to make either-or decisions in business and the anxiety that arises from uncertainty. It advocates for a 'both-and' mindset, encouraging leaders to navigate competing ideas and embrace paradoxical thinking to foster innovation and balance. Through discussions on hybrid work models and the importance of dialogue, the chapter emphasizes the need for organizations to rethink problem framing and decision-making processes.

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