Exponent

Episode 057 — The User Experience

Oct 30, 2015
The podcast discusses the importance of user experience in avoiding disruption and building dominant companies. It explores Apple's approach to management, the significance and challenges of collecting qualitative data, the power of user experience in monopolies, and the importance of user experience for competitive advantage.
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1
Introduction
00:00 • 2min
2
Managing what matters and the trap of disruption
02:07 • 6min
3
Apple's Approach to Management
08:07 • 28min
4
The Significance and Challenges of Collecting Qualitative Data
36:35 • 2min
5
The Power of User Experience and Monopolies
38:30 • 25min
6
The Importance of User Experience for Competitive Advantage
01:03:35 • 7min
7
Conversation about Carrying Each Other and Wealthfront
01:10:22 • 3min