This chapter discusses Apple's approach to management and the difference in thinking between Steve Jobs and John Scully. It highlights the importance of focusing on the customer and building enduring products, as well as the danger of relying solely on data.
Ben and James discuss the importance of the user experience in not only avoiding disruption but also in building dominant companies. It’s a key component of Aggregation Theory
This episode is sponsored by Wealthfront. See recommended portfolios and get up to $15,000 managed for free by visiting Wealthfront.com/Exponent.
Links
- James Allworth: Measure What Matters — Exponent
- Ben Thompson: Airbnb and the Internet Revolution — Stratechery
- Ben Thompson: Why Uber Fights — Stratechery
- Ben Thompson: Stop Doubting the iPhone — Stratechery
Hosts
Podcast Information