The Greg McKeown Podcast 55. What's Essential: Kim Scott on Caring Personally While Challenging Directly
Jun 14, 2021
Kim Scott, CEO coach and author of "Just Work," shares her expertise in fostering respect and collaboration at work. She emphasizes the importance of open dialogue, especially when confronting workplace injustice. Kim introduces the five Ds of intervention to empower individuals to act against inappropriate behavior. The conversation also touches on mastering prioritization in teamwork and the weight of privilege when discussing injustice in writing. Overall, Kim advocates for compassionate communication to create healthier work environments.
AI Snips
Chapters
Books
Transcript
Episode notes
Responding to Workplace Issues
- Distinguish between bias, prejudice, and bullying to respond effectively.
- Use "I" statements for bias, "it" statements for prejudice, and "you" statements for bullying.
Greg's Hair Salon Story
- Greg McKeown shares a story about witnessing inappropriate behavior at a hair salon and feeling unsure how to respond.
- He asks Kim Scott for advice on how to handle such situations.
Being an Upstander: The 5 D's
- Kim Scott suggests offering support to the person harmed and using the "5 D's" of being an upstander.
- These include direct, delay, delegate, distract, and document.
