Waste No Day: A Home Services Motivational Podcast Chris Voss - Why you should NEVER cut your prices!
12 snips
May 13, 2024 
In this insightful discussion, Chris Voss, a former FBI hostage negotiator and bestselling author, reveals powerful negotiation strategies that transcend traditional sales tactics. He emphasizes the importance of conviction when selling services and the role of emotional intelligence in high-stakes deals. Chris shares techniques for asking 'no-oriented' questions to foster better communication and strengthens client relationships through tactical empathy. Listeners will appreciate his practical advice for navigating negotiations effectively in the home services industry.
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Never Cut Your Prices
- Never cut your prices if you over-deliver.
- Build trust and referrals by being reliable and exceeding expectations.
Continuous Learning
- Continuously learn and improve your skills and service.
- Most competitors will get complacent, giving you a competitive advantage.
Burnham Sabaro Case
- Chris Voss discusses the Burnham Sabaro case, where misaligned priorities and lack of collaboration led to tragedy.
- This highlights the importance of team alignment and shared goals.
