Waste No Day: A Home Services Motivational Podcast

Discover the art of active listening and setting expectations in customer relations. The hosts share humorous tales of staying calm during stormy encounters, complete with nods to 'Twister.' Engage with their plans for a sales training bootcamp and the launch of DVD content. Learn how to turn tough customer interactions into lasting connections using empathy and effective communication. Gain insights into mastering sales calls and managing difficult conversations that can lead to productive outcomes.

Scott Mann, a retired Lieutenant Colonel and expert in leadership and storytelling, shares insights from his distinguished military career and the power of human connection. He discusses how vulnerability in storytelling can weave stronger bonds and heal relationships, particularly in high-trust industries like home services. Mann emphasizes the role of authentic narratives in leadership, showcasing how personal stories can foster trust and cooperation. He also explores the balance between self-reliance and community support, illustrating the profound impact of shared experiences.

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Erick Parks is a Field Supervisor at A1 Garage Door Service. Erick is passionate about sales and the psychology behind it, enjoying teaching others his approach. In this episode, we talked about effective sales strategies, building authentic relationships, body language...

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD James is a service electrician and safety advisor for Mister Sparky Electric in Lancaster, PA. As a self-proclaimed amateur in selling communication, James graduated the school of hard knocks to eventually become one of the highest producing panel sales electricians in the nation. In this episode, we talked about process-driven vs. personality-driven sales, objection handling, mentorship, training strategies..  

Dive into the fascinating world of sales language! Learn how replacing negative trigger words can transform client interactions and build trust. Discover the impact of confident communication and how to craft engaging dialogues that resonate with customers. Explore effective financing strategies to enhance sales conversations and gain insights on personal development in sales mastery. Join the journey towards mastering sales conversations with practical tips and the commitment to continuous improvement!

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Adam Holbein is the highest-grossing salesman at Eco Plumbers, Electricians, and HVAC Technicians, Ohio’s leading home services company. He started as a plumbing installer in 2013, moved into plumbing sales, and became the top performer before transitioning to HVAC sales. With an average sale of $19,000 and a 60% conversion rate, he is one of the fastest-growing sales professionals in the industry. In this episode, we talked about HVAC average ticket size, conversion rates, psychological sales tactics...

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about pressure, discipline & sacrifice, professional growth, sales objections...

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Logan Altland is a highly experienced electrician with 15 years in the industry, currently with Mister Sparky Electric in Lancaster, Pennsylvania. He specializes in overcoming customer objections and optimizing service calls with the efficiency of a $3 million electrician. In this episode, we talked about electrical services metrics, customer interactions, trade mentorship…

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD David Phillips is a world-renowned public speaking coach, TED speaker, and expert in communication, storytelling, and neuroscience-based influence. With over 15 million TED Talk views, he helps leaders and sales professionals master the art of persuasion through body language, voice control, and the power of oxytocin-driven connections. In this episode, we talked about body language and nonverbal communication, mirroring and storytelling in sales, the science of influence...

Joe Crisara, a renowned sales educator and author of "What Should We Do?", shares insights on enhancing sales in the home services industry. He emphasizes the importance of value-based pricing and effective communication with clients to build trust. Crisara explores mastering thorough diagnostics, likening technicians to medical professionals, and explains how providing high-value options can elevate customer satisfaction. Additionally, he discusses the significance of mentorship and personal growth in overcoming financial challenges and achieving success.