Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about the role of humor in sales and communication, practical applications of humor, risks of using sarcasm...

Dr. Robert Cialdini, a renowned psychologist and author of "Influence: The Psychology of Persuasion," shares insights on mastering the art of persuasion. He discusses his seven principles of influence and their relevance in building trust in the home services industry. The power of ethical influence is emphasized, showcasing how reciprocity can foster client loyalty. Cialdini also explores psychological pricing strategies and the importance of adaptability in communication styles. He encourages authenticity and unity to create lasting connections with clients.

Justin Tatum, a top-performing sales coach at A One Garage, shares his journey to achieving $1.4 million in revenue. He dives into the art of mastering objections and emphasizes the importance of empathy in client interactions. Tatum discusses how personal appearance influences client perceptions and the significance of accountability in sales success. With anecdotes and practical techniques, he highlights the transformation from a transactional sales approach to building genuine, lasting relationships with clients.

Andy Hobaica, an elite HVAC sales performer and passionate family man, advocates for a transformative approach in the home services sector with his 'stop selling, start helping' philosophy. He discusses the importance of building genuine relationships with customers over sales, emphasizing trust as a cornerstone for success. Hobaica shares insights on maintaining a strong morning routine, the significance of community involvement, and strategies for guiding homeowners through repair decisions, all aimed at fostering a customer-centric culture.

Brigham Dickinson, President of Power Selling Pros, shares his expertise in transforming call handling within the home services sector. He emphasizes the importance of understanding customer needs through curiosity, advocating for organic sales interactions. Brigham discusses the journey from fear to mastery in public speaking, highlighting mentorship and resilience. He reveals how tailored training for customer service representatives has led to a 93% booking rate, underscoring the critical role of empathy and effective communication in enhancing customer relationships.

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Steve Sims is a world-renowned entrepreneur, speaker, and author known for his expertise in creating once-in-a-lifetime experiences for high-net-worth clients. As the founder of Bluefish, a luxury concierge service, Steve has orchestrated extraordinary events, from private dinners at the feet of Michelangelo’s David to underwater tours of the Titanic. He is also the author of Bluefishing: The Art of Making Things Happen and Go For Stupid: The Art of Achieving Ridiculous Goals. In this episode, we talked about creating impact, calculating risks, navigating ambition and authenticity...

Kathryn Howard, CEO of Lee's Air, Plumbing, Heating, & Roofing, emphasizes self-worth and opportunities in the trades. She shares her diverse journey from call center roles to leading a booming business, advocating for everyone’s potential in the industry. The discussion highlights the importance of daily disciplines and resilience for success, as well as the critical need for effective communication and mentorship. Kathryn also delves into empowering technicians and their significant contributions to team morale and overall success.

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about effective closing techniques, sales approach, improving conversion rates with buying questions...

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jocko Willink is a retired U.S. Navy SEAL officer, leadership consultant, and bestselling author known for his no-nonsense approach to discipline and personal accountability. Today, he shares his insights on leadership, teamwork, and self-discipline through books like Extreme Ownership, his "Jocko Podcast," and motivational speaking engagements.   In this episode, we talked about extreme ownership, daily habits, conflict resolution, building discipline...

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Weldon Long is an entrepreneur, contracting business leader, mindset expert, and the bestselling author of “The Power of Consistency.” In 2003, after serving 13 years in prison, Weldon emerged from a homeless shelter as a three-time convicted felon, broke, and facing unemployment. Within five years, he built a contracting company that Inc Magazine ranked among the fastest-growing privately owned businesses in the US.   In this episode, we talked about the consistency principle, emotional selling, price objections, control in presentations...