
Waste No Day: A Home Services Motivational Podcast
A podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. Whether you are a plumber, electrician, or HVAC technician, you all share the common tension of being both the hero and the villain in the eyes of the customer. Hosts Brian and Nate discuss and interview guests to show how to not only be the hero, but to be rewarded with more than a cape.
Latest episodes

Feb 10, 2025 • 57min
Audience Q&A: Motivating Your Team and Avoiding the Winter Blues
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In this episode, Nate and Brian answers questions from the audience about team motivation and performance, the concept of "wasted time", sales techniques...

Feb 3, 2025 • 1h 3min
Audience Q&A: Selling Smarter, Building Confidence, and More
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In this episode, Nate and Brian answers questions from the audience about communication strategies, self-improvement, sales objections...

Jan 27, 2025 • 60min
Boost your revenue, pay and profit with bundling!
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In this episode, Nate and Brian talked about sales bundling, BOOST framework, consumer decision-making...

15 snips
Jan 20, 2025 • 1h 11min
Joe Cunningham - Why Your Customers Don't Buy From You and How to Fix It!
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Joe Cunningham is a highly successful figure in the HVAC and home services industry. He is the founder of Technical Arts Center, a fast-track trade school, and the President of SuccessTrack Network, a training company for sales and service professionals.
In this episode, we talked about sales psychology and strategy, building customer trust and relationships, the power of effective presentation...

Jan 13, 2025 • 1h 8min
Break the Ice and Build Rapport With Clients Using Humor and Wit!
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In this episode, Nate and Brian talked about the role of humor in sales and communication, practical applications of humor, risks of using sarcasm...

37 snips
Jan 6, 2025 • 1h 28min
Dr. Robert Cialdini - Mastering Persuasion and Building Trust with the Seven Principles of Influence
Dr. Robert Cialdini, a renowned psychologist and author of "Influence: The Psychology of Persuasion," shares insights on mastering the art of persuasion. He discusses his seven principles of influence and their relevance in building trust in the home services industry. The power of ethical influence is emphasized, showcasing how reciprocity can foster client loyalty. Cialdini also explores psychological pricing strategies and the importance of adaptability in communication styles. He encourages authenticity and unity to create lasting connections with clients.

Dec 30, 2024 • 1h 12min
Justin Tatum - Mastering Objections to Achieve $1.4 Million in Sales
Justin Tatum, a top-performing sales coach at A One Garage, shares his journey to achieving $1.4 million in revenue. He dives into the art of mastering objections and emphasizes the importance of empathy in client interactions. Tatum discusses how personal appearance influences client perceptions and the significance of accountability in sales success. With anecdotes and practical techniques, he highlights the transformation from a transactional sales approach to building genuine, lasting relationships with clients.

5 snips
Dec 23, 2024 • 1h 11min
Andy Hobaica - $7 million a year by serving!
Andy Hobaica, an elite HVAC sales performer and passionate family man, advocates for a transformative approach in the home services sector with his 'stop selling, start helping' philosophy. He discusses the importance of building genuine relationships with customers over sales, emphasizing trust as a cornerstone for success. Hobaica shares insights on maintaining a strong morning routine, the significance of community involvement, and strategies for guiding homeowners through repair decisions, all aimed at fostering a customer-centric culture.

14 snips
Dec 16, 2024 • 1h 36min
Brigham Dickinson - Delivering Unforgettable First Impressions That Convert Calls Into Sales!
Brigham Dickinson, President of Power Selling Pros, shares his expertise in transforming call handling within the home services sector. He emphasizes the importance of understanding customer needs through curiosity, advocating for organic sales interactions. Brigham discusses the journey from fear to mastery in public speaking, highlighting mentorship and resilience. He reveals how tailored training for customer service representatives has led to a 93% booking rate, underscoring the critical role of empathy and effective communication in enhancing customer relationships.

Dec 9, 2024 • 1h 19min
Steve Sims - Go For Stupid!
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Steve Sims is a world-renowned entrepreneur, speaker, and author known for his expertise in creating once-in-a-lifetime experiences for high-net-worth clients. As the founder of Bluefish, a luxury concierge service, Steve has orchestrated extraordinary events, from private dinners at the feet of Michelangelo’s David to underwater tours of the Titanic. He is also the author of Bluefishing: The Art of Making Things Happen and Go For Stupid: The Art of Achieving Ridiculous Goals.
In this episode, we talked about creating impact, calculating risks, navigating ambition and authenticity...
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