How To Roll Out A Self-Serve Model At A 10M+ Company

When your current sales model seems to be working, why bother rocking the boat? But what if we told you that you could implement a product-led motion alongside your current sales motion? In this week’s episode, we’re talking with Tami Reiss, a Product Leader Coach who helped JustWorks roll out their highly successful self-serve model.

JustWorks helps companies manage four business essentials on one simple platform: payroll, compliance, benefits, and HR. Join us as Tami talks about how she helped boost JustWorks’ sales through simple PLG steps. With over two decades of experience helping tech companies strengthen and deploy product strategies for growth, Tami shares her wealth of knowledge on achieving PLG goals for both small and big businesses.

Key Takeaways

[1:55] What Started The Shift For Justworks

[4:10] Managing Resistance From Sales Teams

[6:15] How to ACTUALLY Start A PLG Shift

[10:10] Sales People = Nudging People

[11:55] How Self-Service Topped The Leaderboard

[14:05] How Justworks’ Self-Service Funnel Works

[17:00] Helping Small Businesses Grow

[22:50] The Importance Of Digital Efficiency

[27:10] How To Motivate Your PLG Team

[29:45] Get Product Led Coaching From Tami!

About Tami Reiss

Tami Reiss is an experienced product executive who works with tech product leaders and teams to realize their potential by focusing on their strengths to advance toward their goals.

Profile

Tami Reiss on LinkedIn

Tami on Medium

Other Podcast Appearances: https://productleadercoach.com/podcast-speeches 

Justworks Website

Justworks on LinkedIn

Justworks on Twitter