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How To Roll Out A Self-Serve Model At A 10M+ Company

ProductLed Podcast

CHAPTER

The Importance of Self-Service in JustWorks

JustWorks' first salesperson was resistant to self-service because he thought it was stealing all this business. As the product evolved, JustWorks wanted to dedicate qualified salespeople to helping larger customers see the value in JustWorks. "It's simple, SaaS business numbers that we cared about," says CEO and co-founder of JustWorks John Defterios.

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