SpyCast The FBI Hostage Negotiator - with Chris Voss
7 snips
Oct 15, 2024 
Chris Voss, the former FBI lead international hostage negotiator and author of "Never Split the Difference," dives into the art of negotiation. He shares insights on tactical empathy, emphasizing the importance of understanding human nature. Voss recounts gripping case studies from his career, illustrating the dynamics of high-stakes negotiations. He also discusses the power of rapport in both negotiation and interrogation, advocating for ethical approaches that foster genuine connections. His anecdotes reveal how adaptability and emotional intelligence can lead to successful outcomes.
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Strategic Negotiation
- Approach negotiations strategically, recognizing there’s always a team involved, not just two parties.
- Avoid "splitting the difference"; seek the best blend of ideas, not just a middle ground.
Hidden Information
- Both sides withhold information in negotiations, so the "best" outcome is initially unknown.
- True collaboration involves uncovering this hidden information for a superior result.
Getting a Raise
- Align your values with your employer's; if they don't value you, leave.
- Increase your internal value by contributing to strategically critical projects.