

Weekend Conversations: How We Do Anything Is How We Do Everything
Aug 3, 2024
Explore how small daily decisions shape our broader philosophies and foster growth. Discover the stark contrast in customer engagement between two food trucks in the Azores and the vital role of attention to detail in enhancing customer experiences. Learn how genuine engagement builds brand identity over superficial marketing. Delve into the balance leaders must strike between big-picture goals and crucial small details, all while appreciating the unexpected beauty in an abandoned hotel.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 2min
The Food Truck Contrast in the Azores
01:36 • 6min
The Importance of Customer Experience in Business
07:31 • 5min
Enhancing Customer Experience through Leadership
12:52 • 9min
The Essence of Brand Through Engagement and Trust
21:45 • 6min
Balancing Leadership and Details
27:29 • 4min
Exploring the Eerie Beauty of an Abandoned Hotel
31:17 • 4min