BDTP. Measuring Paid Media for SaaS with Barbara Galiza
Aug 16, 2024
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Barbara Galiza, a growth and marketing analytics consultant, dissects crucial marketing metrics for SaaS businesses. She discusses the importance of measuring customer acquisition costs and lifetime value while managing data from multiple sources. The conversation delves into Marketing Mix Modeling, emphasizing testing methods like GeoLift and Holdout for assessing campaign effectiveness. Galiza also touches on the challenges of navigating email measurements in light of privacy regulations, advocating for server-side tracking to enhance data accuracy.
Understanding crucial metrics like CAC and CLV is essential for SaaS companies to allocate marketing budgets effectively and drive growth.
Triangulating data from multiple platforms helps companies navigate discrepancies and gain comprehensive insights into their marketing performance.
Deep dives
Understanding Measurement for SaaS Growth
Measuring growth in SaaS marketing involves understanding key metrics such as customer acquisition cost (CAC) and customer lifetime value (CLV). These metrics help companies assess the efficiency of their marketing efforts and make informed decisions on budget allocation. Accurate measurement is crucial, especially for startups looking to scale effectively, as it provides insights into what marketing channels are delivering results. Without proper metrics, companies risk starting from scratch at critical growth phases, potentially hindering their ability to scale successfully.
Core Metrics and Their Complexity
The podcast emphasizes the importance of tracking the minimum necessary metrics to avoid complexity and data overload. Key metrics include reach, engagement, and value, each serving a specific purpose in evaluating marketing performance. For example, reach might involve measuring impressions, while engagement could track clicks or page views, and value might assess revenue generated. Focusing on these essential metrics enables companies to streamline their analysis and focus on the data that truly influences decision-making.
Navigating Data Discrepancies in Marketing
Discrepancies between different data platforms can complicate marketing measurement, particularly for campaigns run across multiple channels. Each platform may generate different results due to variations in tracking methods, which can confuse companies trying to evaluate channel performance. The discussion highlights the necessity of triangulating data sources to create a more comprehensive view of marketing effectiveness, allowing for better decision-making. By analyzing data from multiple perspectives, companies can gain deeper insights into the interplay between different channels and adjust their strategies accordingly.
Today we have another episode of Better Done Than Perfect. Listen in as we talk to Barbara Galiza, a growth and marketing analytics consultant. You'll learn about the three types of campaign performance metrics, how to manage attribution via multiple data sources, how companies are adapting to the recent focus on data privacy, and more.
Please head over to the episode page for the detailed recap and key takeaways.
Thanks for listening! If you found the episode useful, please spread the word about this new show on Twitter mentioning @userlist, or leave us a review on iTunes.
Sponsor
This show is brought to you by Userlist — an email automation platform for SaaS companies. Onboard, engage, and nurture your customers, as well as marketing leads. To follow the best practices, download our free printable email planning worksheets at userlist.com/worksheets.
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