Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11
Introduction
00:00 • 2min
Tech Support: The Best Job in the World
01:35 • 2min
The Importance of Technical Support
03:34 • 4min
The Role of Technical Support in Red Hat
07:59 • 2min
The Role of Technical Account Managers in Customer Success
09:42 • 1min
The Role of Technical Account Managers and Technical Support in Startups
11:05 • 5min
How to Make Automation a Priority for Your Startup
16:05 • 5min
How to Hold on to Your Job
21:25 • 4min
How to Be a Successful Technical Support
25:53 • 2min
How Technologists Can Grow Their Career
27:49 • 3min
The Importance of Collaboration in Technical Support
30:57 • 4min