Tech Support, Deconstructed
Compiler
00:00
The Role of Technical Account Managers in Customer Success
A technical account manager can be that go between the customer and the company. Companies are not one size fits all, but their challenges can share some similarities. If you're talking about moving to the cloud or modernizing infrastructure,. digital transformation on your end, those are things a type account manager has worked with other accounts and other customers on before.
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