Consulting Success Podcast Experience Strategy For Consultants: How To Create Transformation For Your Clients With Dave Norton: Podcast #295
8 snips
Jun 19, 2023 AI Snips
Chapters
Transcript
Episode notes
Defining Experience Strategy
- Experience strategy focuses on creating meaningful customer value that differentiates a company from competitors.
- Unlike standard CX metrics, it requires a unique, strategic point of view on customer behavior.
Apple’s Privacy as Experience Strategy
- Apple’s stance on privacy shows clear experience strategy by embedding it into all its design decisions.
- Other companies have similarly crafted proprietary points of view shaping unique customer experiences.
Build Unique Thought Leadership
- Develop proprietary thought leadership that's truly your own and highly relevant to your ideal clients.
- Customize your insights to create a differentiated and compelling consulting experience.