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Experience Strategy For Consultants: How To Create Transformation For Your Clients With Dave Norton: Podcast #295

Consulting Success Podcast

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The Importance of Experience Strategy in Consulting Firms

experience strategy is really about kind of more holistic or more comprehensive view of not just a few pieces. It's being able to articulate what the customer will want in the near future in such a way that everyone within the organization can begin to rally around that mission, that mantra and whatever it is. And so I think most companies who are consulting firms understand that it doesn't matter how big or little you are, it's not enough to be a subject matter expert,. You must have an experience for the customer.

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