Snipd home pageGet the app
public
This is Product Management chevron_right

299 - Customer Feedback is Product Management

whatshot 4 snips
May 16, 2022
27:07
forum Ask episode
view_agenda Chapters
auto_awesome Transcript
info_circle Episode notes
1
Introduction
00:00 • 2min
chevron_right
2
Active Campaign - What Excites You?
02:05 • 2min
chevron_right
3
What Are Some of the Key Threads That Cut Through All These Different Rolls?
03:47 • 2min
chevron_right
4
Getting Traction in the Brazilian Market?
05:39 • 2min
chevron_right
5
How Do You Build Your Team?
08:03 • 3min
chevron_right
6
Hyper Growth
10:36 • 3min
chevron_right
7
Building a Trust Process for Back Briefing
13:44 • 2min
chevron_right
8
The Role of Customer Feedback in Product Development
15:34 • 2min
chevron_right
9
How Do You Get Customer Feedback?
17:52 • 2min
chevron_right
10
The Voice of the Customer Report
19:52 • 2min
chevron_right
11
Getting Customer Flow Back
21:33 • 2min
chevron_right
12
Getting That Curve Ball
23:45 • 3min
chevron_right

In this episode, Shay Howe, senior vice president of platform strategy at ActiveCampaign shares how he gets customer and non-customer feedback. Plus find out who, he believes, should manage it in an organization.

TIPM is produced by Feedback Loop, a DISQO company, the agile research platform designed for product and marketing teams. Get access at https://go.feedbackloop.com/start-free-now-tipm to a free trial today. 

HomeTop podcastsPopular guests