People-Focused Integration

Marilyne H. O'Hara, Global Head of M&A Integration at Block (NYSE: SQ)

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00:00 Intro

05:20 What is People-Focused Integration

06:02 Ideal Integration Process

08:46 Strong Partnerships With Deal Leads

12:25 Consequences of Late Integration

14:53 Building the Integration Team

20:41 Involving the Integration Team

22:29 Integration Led Diligence

24:07 Building an Agile Team

28:30 Understanding Culture

30:49 Culture Shaping Integration

31:44 Red Flags in Culture Fit

32:46 Best Practices When Onboarding People 

39:06 Working with Vendors for People-Focused Integration

40:12 Biggest Challenge

40:36 Advice for First Timer

41:23 Craziest thing in M&A