From Department of No to Strategic Partner: Pendo’s CPO on Modern HR

How do you lead product when your CEO is the product visionary? Pendo's Chief Product Officer Trisha Price reveals the delicate dance of setting boundaries with founder-CEOs, the evolution of HR from gatekeeper to strategic partner, and why she uses AI to write letters to her 102-year-old grandmother. A candid conversation about power, trust, and the changing face of tech leadership.

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KEEP UP WITH CIARA, NOLAN, + KELLI ON LINKEDIN

Trisha: https://www.linkedin.com/in/trisha-price-3063081/

Nolan: https://www.linkedin.com/in/nolan-church/

Kelli: https://www.linkedin.com/in/kellidragovich/

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LINKS:

Pendo: https://www.pendo.io/

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TIMESTAMPS:

(00:00) Intro

(01:20) Navigating a Founder-CEO, Product Guru Dynamic

(03:00) Establishing Boundaries and Trust

(06:40) The Importance of a Lengthy Recruiting Process

(09:40) Assessing Product Leaders

(14:40) Managing Stakeholder Input and AI Pressure

(17:50) Managing the Tension Between Sales and Product

(20:10) Navigating the AI Hype Cycle

(24:20) Tricia's Personal Use of AI

(26:40) Emerging Female Executives in Tech

(30:40) The Future of Diversity, Equity, and Inclusion (DE&I)

(36:00) The Evolution of HR and the "Department of No"

(40:50) Working with a Great HR Leader

(43:40) Wrap