Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13
Introduction
00:00 • 2min
How to Prevent Cool From Getting in the Way of Making Good Product Decisions
02:02 • 3min
Drop Your Institutional Ego to Create Better Products
05:18 • 3min
The Importance of Institutional Ego
08:00 • 3min
How to Measure Coolness and Succeed With NPS
11:16 • 2min
How to Upgrade Your User Experience
13:42 • 4min
The Importance of Listening to Your Customer
17:13 • 4min
How to Overcome Ego-Driven Product Management
21:10 • 4min
How to Succeed in Product Management
25:11 • 5min
The Kano Model Cool Is the Good Cool
30:25 • 5min
How to Make Your Product More Attractive
35:33 • 2min
The One Takeaway That You Would Really Want Someone to Get From Your Talk
37:47 • 2min
The Product Experience: Bruce and Mark Abraham
39:21 • 2min


