The Product Experience cover image

Podcast: Don’t Worry About Being Cool with Petra Wille

The Product Experience

00:00

The Kano Model Cool Is the Good Cool

I love how much time we're spending on talking about being cool. It's a bit of a rock star podcast today. I never knew it was such a careful balance. You need to really deliver on the value and delight aside of things. Just pretending to be cool, not enough. And especially, again, especially the internal coolness battles, that's the worst kind of coolness you can have. That's even worse than pretending to becool to the customer. Even worse is this kind of, we are the cool team inside of a company because that consumes a lot of energy and time. This needs to be dropped to create better products,. Maybe you can link this one as well

Play episode from 30:25
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app