
 The Rhys Show
 The Rhys Show Scaling People: Tactics for Management and Company Building with Claire Hughes Johnson
 May 15, 2023 
 Chapters 
 Transcript 
 Episode notes 
 1  2  3  4  5  6  7  8  9  10  11  12  13  14  15  16  17  18  19  20  21  22 
 Introduction 
 00:00 • 3min 
 Scaling People, Tactics for Management and Company Building 
 02:38 • 2min 
 Clare Guide: Building Operating Systems for Companies 
 04:49 • 3min 
 The Pusher Polar Dynamic 
 08:03 • 3min 
 The Role of Women in Pulling 
 10:55 • 2min 
 The Importance of Emotional Expression 
 13:01 • 3min 
 How to Scale Stripe 
 15:52 • 3min 
 The Importance of Intentional Growth 
 18:53 • 2min 
 The Reality of Parenting 
 20:56 • 2min 
 The Importance of Intentional Thinking 
 22:59 • 3min 
 How to Be a Successful Founder 
 25:58 • 2min 
 The Scout Mindset and NVC 
 27:29 • 2min 
 How to Build a Company on Stripe 
 29:53 • 6min 
 The Differences Between Culture and Feedback Loops 
 35:27 • 2min 
 The Importance of Diversity in Organizations 
 37:42 • 3min 
 Building Self-Awareness to Build Mutual Awareness 
 40:15 • 2min 
 The Importance of a Multi-Level Framework for Understanding People 
 42:21 • 2min 
 The Importance of Intuition 
 44:45 • 2min 
 Advice for Ambitious Young People 
 46:18 • 3min 
 How to Give Feedback to People 
 49:21 • 2min 
 How to Hire Great People 
 51:19 • 2min 
 How to Be a Smart Ambitious Divergent 
 52:59 • 2min 
