Airlines Confidential Podcast

186 - Jonathan Sutter, Sr Director - J.D. Power Rankings

May 10, 2023

50:48

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Episode notes

Introduction

2min

Ben Baldanza Receives the Joseph S. Murphy Award

2min

The Air Transport World Award in Istanbul

2min

The FAA Shortens Air Traffic Controllers

3min

The Future of Air Traffic Control

3min

The Glass Ceiling in the Aircraft Industry

2min

Airlines Confidential Interview With Ted Christie, CEO of Spirit Airlines

5min

The Decline in Consumer Satisfaction With Flights

5min

The Importance of Personalization in Airline Experiences

4min

10.

The Impact of Economy Class Airlines on Value Perception

3min

11.

The Importance of Consumer Perceptions of Value

3min

12.

JD Power's Future Travel Awards

5min

13.

The Latest JD Power Rankings

4min

14.

The Complexity of Breeze Airlines

3min

15.

The Challenges of Subsidies

6min

This week: Jonathan Sutter, Sr Director - New J.D. Power Airline Rankings; Congratulations to Ben Baldanza, 2023 recipient of the Joseph S. Murphy Award for service to industry. FAA redraws high altitude route maps; SWA adds USB outlets, bigger bag bins; Vanessa Hudson named Qantas CEO; Listener input: A request for more interview push-back; Local flight subsidies.

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