186 - Jonathan Sutter, Sr Director - J.D. Power Rankings
Airlines Confidential Podcast
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The Decline in Consumer Satisfaction With Flights
First class cabin jet blue has placed first among airlines with enough sample to be profiled within premium economy. Delta and Southwest Airlines were all the airlines that placed first in the in the rankings for those three cabins. Consumers are saying they had a best overall experience versus the other carriers profile in the same study.
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