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Making a Promise to the Customer - 1. Explaining the framework

Aug 8, 2023
32:51
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1
Introduction
00:00 • 2min
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2
How Promise to the Customer Can Give Campaigns a Competitive Edge
01:46 • 3min
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3
The Importance of Mental Models in Marketing
04:38 • 2min
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4
The Importance of Mental Models in Business
06:35 • 2min
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5
The Importance of Promise in Marketing
09:04 • 4min
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6
The Importance of Brand Building in B2B
12:47 • 2min
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7
The Effect of Promise on Campaign Performance
14:55 • 5min
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8
How to Create a Tribe of Followers
20:06 • 3min
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9
The Importance of a Decentralized Decision Making System
22:46 • 3min
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10
The Blockers of Product Delusion
25:45 • 2min
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11
The Difference Between a USP and a Promise
28:10 • 2min
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12
The Importance of Connection in Marketing
29:47 • 3min
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The first episode in a series with the B2B Institute at LinkedIn on a concept called Promise to the Customer. In this episode, WARC's David Tiltman speaks to renowned strategist and CEO advisor Roger Martin and Jann Schwarz, founder and global head of B2B Institute at LinkedIn.

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