Lenny's Podcast: Product | Growth | Career

Why great AI products are all about the data | Shaun Clowes (CPO Confluent, ex-Salesforce, Atlassian)

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Dec 29, 2024

Shaun Clowes, Chief Product Officer at Confluent and former growth leader at Atlassian, shares insightful perspectives on navigating product management challenges. He discusses why many PMs struggle and how to improve their skills. The conversation dives into the critical role of data in creating successful AI products and how to effectively build B2B growth teams. Shaun also reflects on his evolution in embracing data-driven decision-making and offers advice on career choices in the tech landscape.

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INSIGHT

State of Product Management

Most PMs are not very effective, and the discipline feels underdeveloped.
There's a significant opportunity to improve product management practices.

INSIGHT

AI's Impact on Product Management

AI's impact on product management lies in improving data management.
LLMs are limited by data quality and recency, making data management crucial.

INSIGHT

Value of SaaS Apps

The true value of enterprise SaaS apps isn't the UI/UX but the business rules.
Replicating these apps is hard because they are deeply configured to specific business processes.

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