Gen Z's purchase journey and the future of TikTok Shop
May 18, 2024
auto_awesome
Guests Kirsty McGregor and Michelle Miller discuss Gen Z's shopping habits and the future of TikTok Shop on the podcast. Topics include Gen Z's shopping journey, TikTok's influence on product research, brand engagement through user-generated content, marketing strategies on TikTok Shop, and the success of inspirational marketing on young audiences.
Gen Z's purchase journey is now a continuous cycle involving inspiration, research, purchase, and sharing.
TikTok's platform offers authentic content that builds trust, influencing Gen Z's purchasing decisions.
Deep dives
TikTok's Influence on Gen Z's Purchase Journey
TikTok has revolutionized the purchase journey for Gen Z consumers, disrupting the traditional linear approach. With TikTok's influence, the journey now includes stages of inspiration, research, purchase, and sharing within a continuous cycle. The platform serves as a search engine for fashion and beauty, with 66% of Gen Z conducting research before making a purchase. Brands need to tap into each part of this evolving journey to engage with consumers effectively.
The Role of TikTok in Social Commerce
TikTok's impact extends to all stages of the purchase journey, offering inspiration, product research, and authenticity for consumers. The platform's content graph approach, showcasing based on preferences rather than followings, enhances brand discovery. By featuring real and relatable content, TikTok fosters trust among users, influencing their purchasing decisions. Its user-generated content and low-fi nature create an engaging and authentic space for brands to connect with consumers.
Challenges and Opportunities in TikTok Shop
TikTok Shop's launch introduced a new marketplace with a focus on social commerce, attracting both mass market and high street brands. While luxury brands have been hesitant to join due to pricing concerns and control over user-generated content, successes have been observed with affordable beauty and fashion products. TikTok Shop's potential lies in engaging creators as storefronts and salespeople, enhancing brand discovery and community engagement in a dynamic shopping environment.
On Vogue Business’s Future of Shopping podcast, presented by Worldpay, senior trends editor Lucy Maguire investigates Gen Z’s purchase journey and the future of TikTok Shop. For the first half of the episode, Lucy is joined by executive European editor Kirsty McGregor to delve into Gen Z’s shopping habits before being joined by haircare brand K18’s Michelle Miller, who shares how she shaped the brand’s successful TikTok strategy.
Use the code PODCAST20 to save 20 per cent when you purchase a Vogue Business membership for full access to the Future of Shopping series, as well as exclusive industry insights that will give you the edge in this competitive dynamic landscape.