
The Future of Shopping with Vogue Business
Welcome to The Future of Shopping, a new Vogue Business podcast that investigates what the new era of shopping will look like, presented by Worldpay. In each episode, Vogue Business editors will unpack what comes next for e-commerce, social commerce and Web3, what will happen to malls and high streets, and how consumers will shop in the future.Use the code PODCAST20 to save 20 per cent when you purchase a Vogue Business membership for full access to the Future of Shopping series, as well as, exclusive industry insights that will give you the edge in this competitive dynamic landscape.Link: https://bit.ly/3VIObBE Executive Producer: Joe Haddow Hosted on Acast. See acast.com/privacy for more information.
Latest episodes

Jun 15, 2024 • 28min
What is the future of shopping?
On the final episode of the Future of Shopping podcast, Vogue Business and Vogue Runway’s deputy director Elektra Kotsoni is joined by British Vogue’s commerce director Naomi Smart to predict what the future holds for the world of retail.Use the code PODCAST20 to save 20 per cent when you purchase a Vogue Business membership for full access to the Future of Shopping series, as well as exclusive industry insights that will give you the edge in this competitive dynamic landscape.https://bit.ly/3VIObBE Hosted on Acast. See acast.com/privacy for more information.

9 snips
Jun 8, 2024 • 23min
Catering to tomorrow’s luxury consumer
Tom Essenhigh, VP of retail and hospitality at Worldpay, discusses the evolving luxury experience across channels on Vogue Business's podcast. Topics include immersive in-store experiences, Gen Z's impact on luxury market, integration of social commerce, and future of payments in luxury retail.

May 18, 2024 • 25min
Gen Z's purchase journey and the future of TikTok Shop
Guests Kirsty McGregor and Michelle Miller discuss Gen Z's shopping habits and the future of TikTok Shop on the podcast. Topics include Gen Z's shopping journey, TikTok's influence on product research, brand engagement through user-generated content, marketing strategies on TikTok Shop, and the success of inspirational marketing on young audiences.

May 11, 2024 • 29min
Can good customer service make shopping fun again?
CEO of Reformation, Hali Borenstein, discusses revolutionizing retail with technology and human touch, sustainability training for associates, optimizing store experiences based on customer preferences, using data for personalization, and advice for brand founders transitioning to physical stores.

May 3, 2024 • 47min
How Web3 is shaping the future of shopping
Fashion e-commerce expert Carol Hilsum discusses the future of shopping, Web3, AI, and spatial computing. Topics include evolving fashion tech, challenges in e-commerce, Web3 impact on luxury fashion, and buzzwords like 'fidgetile' and 'NFT'. Hilsum also shares insights on the metaverse, consumer values, and shopping preferences.

Apr 27, 2024 • 28min
How Gen Z really feels about the algorithm
On Vogue Business’s Future of Shopping podcast, presented by Worldpay, Madeleine Schulz unpacks a new Vogue Business survey focusing on how Gen Z shops, with guests Tora Northman and Tariro Makoni.Use the code PODCAST20 to save 20 per cent when you purchase a Vogue Business membership for full access to the Future of Shopping series, as well as exclusive industry insights that will give you the edge in this competitive dynamic landscape.https://bit.ly/3VIObBE Hosted on Acast. See acast.com/privacy for more information.

10 snips
Apr 20, 2024 • 26min
People say they want to shop their values. Will they?
Kate Hardcastle joins the discussion on values-driven shopping and marketing. They explore obstacles in aligning values with purchasing decisions, empowering consumers with sustainable practices, and the role of legislation in shaping sustainable fashion practices.

7 snips
Apr 10, 2024 • 25min
Inside the rise and fall of e-commerce disruptors
Explore the rise and fall of e-commerce disruptors in the luxury fashion market like Farfetch, Matches, and Net-a-Porter. Learn about the challenges of rising costs, addiction to discounting, and the implications for the industry. Discover insights on the future of shopping and the importance of personalization in enhancing the customer experience.
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