30 Minutes to President's Club | No-Nonsense Sales How to Coach Your Reps Like a Top 1% Sales Leader | Alex Kremer | Ep. 292 (Lead)
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Mar 6, 2025 In this discussion, Alex Kremer, Founder & CEO of Alluviance and former sales leader at Outreach and Microsoft, shares invaluable coaching insights for sales managers. He emphasizes the importance of avoiding last-minute changes to a rep's strategy, sticking to one coaching theme for progressive improvement, and aligning on emotional tone before calls. Kremer also highlights the need for managers to adapt their roles based on the experience level of their reps, ensuring effective communication and support for team growth.
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Name Your Feelings
- Name your feelings, especially when giving feedback.
- This creates authenticity and vulnerability, fostering better relationships.
Disco Debrief
- After a sales call, ask reps what they did well and where they see opportunities for growth.
- This promotes self-awareness and helps them internalize feedback better.
Hands Off Keyboard
- Take your hands off the keyboard during calls to be fully present.
- Active listening is crucial, and typing distracts from true presence.