The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Retail expert Joel Bines on the rise of the “me-centric” economy

Feb 16, 2023
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Episode notes
1
Introduction
00:00 • 3min
2
The Meetentric Consumer Revolution
02:42 • 3min
3
Is Everything Flipped on Its Head?
05:58 • 2min
4
The Concept of a Quantum Consumer
07:39 • 3min
5
The Meetail Economy and the Six C's
10:21 • 3min
6
The Six Things That Companies Miss on Convenience
13:11 • 3min
7
The Importance of Customization
16:18 • 3min
8
The Six Sees the Simplest Advice I Give to Companies
19:35 • 2min
9
Chat GPT and AI in the Age of the Internet
21:28 • 4min