Retail expert Joel Bines on the rise of the “me-centric” economy
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Introduction
Joel Bynes is one of the world's leading operational strategists. He has a 30-year track record of improving performance at retailers, brands and consumer companies. On this episode he walks us through some strategies you can implement for your business. We also get talking about the quantum consumer.
Transcript
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