Negotiate Anything

Jean M. Lawler: How Humor Can Make or Break Your Negotiation

Feb 21, 2025
Jean M. Lawler, an experienced commercial and insurance mediator based in Los Angeles, shares her transition from law to mediation. She discusses the powerful role of humor in negotiations, highlighting how it can ease tension and facilitate communication. Lawler emphasizes the significance of understanding the difference between wants and needs and offers insights on pre-mediation preparation and bracketing strategies to enhance negotiation effectiveness. Her unique perspective on empathy and creativity in resolving disputes adds depth to the conversation.
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