UX Podcast

#242 Figure it out with Stephen Anderson and Karl Fast

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Jul 30, 2020
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INSIGHT

Information vs Understanding

  • Information often overwhelms us because we don't know how to work with it as a resource.
  • Understanding requires active effort beyond just having information available.
INSIGHT

Limits of Universal Understanding

  • UX designers aim to create not just information but understanding, but it is impossible to do this universally.
  • The complexity and variety of information sources mean users must work hard to piece together understanding themselves.
ANECDOTE

Genesis of Their Collaboration

  • Karl Fast joined Stephen Anderson to co-write the book after Stephen recognized the value in Karl's research on interaction patterns.
  • Their collaboration shifted the book's framing to embrace distributed cognition and interaction-based knowledge creation.
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