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#242 Figure it out with Stephen Anderson and Karl Fast

UX Podcast

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The Importance of Reconstruction in Training

You can get it facts and information, but not necessarily develop on the understanding around it. Another thing that actually came up as I was listening back to the interview was this concept of pogo sticking. Do you remember that when we talked about pogo sticking? So that is when you go into a website and the user is usually happens during usability test and people click on a menu item and it's the wrong one. That's like pogo sticks. And I thought of that as Carl also was describing the chess behavior of actually moving the chess piece, keeping your hand on it and moving it back. People do that consciously because that actually helps them understand the next possible moves.

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