Curious Minds at Work CM 299: Zach Mercurio on Feeling Like You Matter
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Aug 24, 2025 Zach Mercurio, author of 'The Power of Mattering' and an expert in organizational learning, shares compelling insights on how feeling valued boosts engagement and happiness in the workplace. He discusses the vital role of authentic listening and meaningful interactions in fostering a culture of significance. Zach emphasizes the impact of self-awareness in communication and the essential human skills required to build strong relationships. He illustrates how leaders can create environments that enhance motivation and a real sense of belonging.
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Mattering Is Distinct From Belonging
- Mattering means feeling seen, heard, valued, and needed by others.
- It differs from belonging because mattering signals that the relationship wouldn't be complete without you.
Mattering Is A Survival-Based Instinct
- The mattering instinct is ancient and tied to survival and attachment.
- When met, it gives people confidence to take risks, learn, and perform at work.
Elicit Examples To Build Mattering Skills
- Ask people to recall when they most felt they mattered and note the behaviors involved.
- Name the skills behind those behaviors so you can practice and repeat them deliberately.
