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In Good Company with Nicolai Tangen
Erin Meyer: Cross-cultural management, leadership and trust
Aug 28, 2024
Erin Meyer, a leading expert on cross-cultural management and author of "The Culture Map," shares insights on how cultural differences shape communication and trust. She explores distinctions between low-context and high-context communication styles, highlighting their impact on feedback and interpersonal interactions. Meyer discusses the dual nature of trust—cognitive and effective—and how this varies across cultures. Additionally, she delves into the evolution of leadership styles and the necessity of fostering an inclusive corporate culture for global success.
38:47
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Quick takeaways
- Cultural context significantly influences communication styles, as low context cultures prioritize explicitness while high context cultures rely on nuanced understanding.
- Building trust in international collaboration varies across cultures, with cognitive trust focusing on reliability and effective trust emphasizing emotional connections.
Deep dives
Cultural Insights and Personal Experiences
The speaker shares their background, highlighting the transition from a monocultural upbringing in Minnesota to teaching in Botswana, which significantly broadened their understanding of cultural differences. This experience revealed that traditional motivational techniques in education are not universally applicable; cultural context plays a crucial role. The speaker emphasizes the importance of understanding varying communication styles and dynamics in motivating students and employees across cultures, ultimately leading to their research focus on cross-cultural management. This journey ultimately initiated a comprehensive study of how cultures interact and communicate in international settings.
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