#224 The business value of design with Jeanne Liedtka

1

Introduction

00:00 • 2min

2

The Business Value of Design

01:43 • 3min

3

The Importance of Design Thinking in Healthcare

04:29 • 5min

4

The Importance of Design Thinking

09:26 • 2min

5

How to Know When You're Done

11:22 • 2min

6

The Importance of Structure in Design Thinking

13:28 • 5min

7

The Importance of Value Creation

18:31 • 1min

8

The Importance of Anonymity in Design Thinking

19:47 • 5min

9

The Importance of Understanding Your Customer's Needs

24:33 • 3min

10

The Story of the Rollerboard

27:55 • 2min

11

The Power of Influence

29:43 • 2min

12

The Risks of Data-Driven Design Thinking

31:14 • 2min

13

The Risks of Not Thinking About Constraints

33:03 • 3min

14

The Double-Fronted Attack on Innovators

35:41 • 2min

15

The Importance of Localized Influence in Design Thinking

37:22 • 3min