The Modern Manager

343: The Real Reason People Leave Jobs (And How to Retain Your Best Employees) w/ Michael Horn

Feb 4, 2025
Michael Horn, co-author of "Job Moves" and expert on job transitions, explores why employees truly leave jobs. He reveals insights beyond bad management, emphasizing the influence of workplace culture and personal goals. Horn identifies 14 'push' factors and 16 'pull' factors impacting turnover. He advocates for open communication and regular check-ins to maintain employee satisfaction. Additionally, he discusses how understanding individual aspirations fosters a stronger, more aligned team, stressing the vital role of empathy and transparency in management.
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INSIGHT

Jobs to Be Done

  • People hire jobs to make progress in their lives, just like employers hire people.
  • This progress is driven by "pushes" (reasons to leave) and "pulls" (attractions to new roles).
INSIGHT

Push and Pull Factors

  • Common "pushes" include feeling disrespected, lack of trust, and company struggles.
  • "Pulls" often involve desired respect, strong teams, and better work-life balance.
INSIGHT

Four Job Transition Clusters

  • Job transitions fall into four categories: Get Outers, Take the Next Steppers, Regain Control, and Regain Alignment.
  • These groups are defined by their primary motivations for leaving, from negative situations to career advancement needs.
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