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Invisible Machines podcast by UX Magazine
S3E2 With UX and AI, Context is Everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group
Jan 18, 2024
Sarah Gibbons, VP of NN/g, discusses anthropomorphism and generative AI. Kate Moran, VP of Research and Content, delves into interaction design and digital content. The podcast explores the role of AI in UX, convergence of tools, user control in AI and self-driving tech, emotional attachments to computers, employee-customer-shareholder alignment, self-driving cars, design education reform, the impact of company culture, AI in user research, and the transition to new UIs.
01:30:11
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Quick takeaways
- The future role of designers will be focused on solving increasingly complex problems and the rising importance of critical curation in a content-flooded world.
- Conversational AI is the next phase of experience design, but there is a need for a balance between conversation and UI features.
Deep dives
The Changing Nature of User Research
The podcast discusses the changing nature of user research and emphasizes the importance of keeping real humans at the center of the process. It highlights that the future role of designers will be focused on solving increasingly complex problems and the rising importance of critical curation in a content-flooded world.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode