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20min chapter
S3E2 With UX and AI, Context is Everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group
Invisible Machines podcast by UX Magazine
Convergence of Tools and Importance of Context
They discuss the convergence of multiple tools and the importance of context in user behavior. They explain how context shifting within the same tool can be recognized by the user and the significance of narrowing or widening the context to enhance usefulness. They also highlight the unconscious assumption of context by end users and the shift towards consciously thinking about context in design.
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