Building stakeholder relationships is no easy task but it is crucial for getting buy-in, aligning expectations and ultimately building trust. But, what even is a "stakeholder" and how do you know if you have good relationships built? In this episode, we feature a conversation between Samhita Tankala and Sarah Gibbons who discuss the challenges that come with stakeholder management and how to build successful relationships. Learn more about Sarah Gibbons Related NN/g articles, videos, and courses: Successful Stakeholder Relationships (UX Certification course) How to Sell UX: Translating UX to Business Value (Video) How to Collaborate with Stakeholders in UX Research (Article) UX Stories Communicate Designs (Article) Making a Case for UX in 3 Steps (Video) Stakeholder Analysis for UX Projects (Article) UX Stakeholders: Study Guide Other sources Sarah mentioned: The Five Dysfunctions of a Team by Patrick Lencioni

Don Norman and Sarah Gibbons discuss the evolving role of designers in the age of AI, emphasizing the importance of embracing uncertainty and integrating technology into design practices. They highlight the significance of human empathy, the need for designers to adapt to future skill requirements, and the complementary nature of AI tools to human skills. Additionally, they explore career paths, learning from failures, designing for humanity, collaborative growth, holistic knowledge, and the importance of human-centered and humanity-centered design in the industry.

Sarah Gibbons, VP of NN/g, discusses anthropomorphism and generative AI. Kate Moran, VP of Research and Content, delves into interaction design and digital content. The podcast explores the role of AI in UX, convergence of tools, user control in AI and self-driving tech, emotional attachments to computers, employee-customer-shareholder alignment, self-driving cars, design education reform, the impact of company culture, AI in user research, and the transition to new UIs.