User Control and the Evolving Definition of Control in AI and Self-Driving Technology

Sarah Gibbons and Kate Moran of Nielsen Norman Group join Robb and Josh for a deep dive at the intersection of UX and AI. As the Vice President of NN/g, Sarah shares insights from a recent exploration of anthropomorphism and generative AI. Kate Moran is VP of Research and Content and has done extensive research into interaction design and digital content. As leaders at one of the vanguard experience design firms, Sarah and Kate help navigate the frenzied intersection of UX and AI.