S3E2 With UX and AI, Context is Everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group
Invisible Machines podcast by UX Magazine
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The Shift Towards Employee-Customer-Shareholder Alignment
This chapter explores the need for a seismic shift in company values, transforming from shareholder-focused to employee-customer-shareholder alignment. It discusses examples of companies that have created a better working environment and how it has resulted in higher value products and pulling top talent. It emphasizes the importance of considering stakeholders beyond just monetary gain and maintaining a good reputation as an employer.
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