This Is TASTE 523: Real Talk From New York City Chefs with Suzanne Cupps & Harold Dieterle
Jan 8, 2025
Suzanne Cupps, the chef-owner of Lola's, shares her culinary journey blending Asian and Southern flavors, highlighting the significance of seasonal ingredients. Harold Dieterle, winner of Top Chef Season 1, reflects on his extensive career in NYC and the emotional rollercoaster of chef life. They discuss reinventing classic dishes like the BLT and strategies for building loyalty in a competitive restaurant scene. The conversation also touches on nostalgic food memories, the impact of Asian cuisine in modern dining, and their personal culinary passions.
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Two-Star Review Impact
- Suzanne Cupps' Lola's received a two-star NYT review after only 7 months.
- The review drastically increased orders of specific dishes, highlighting the impact of press.
Handling VIP Guests
- Focus on consistent quality and service, even under pressure.
- Empower your staff to trust their training and avoid dramatic reactions to VIP guests.
Attracting Talent
- Attract and retain talent by fostering a competitive yet supportive environment.
- Prioritize fair pay and opportunities for growth to create a sense of stability and investment.