How to Be Awesome at Your Job
949: How to End Miscommunications, Unclarity, and Endlessly Repeating the Same Conversation with Marsha Acker
Apr 1, 2024
Marsha Acker discusses breaking free from miscommunications by focusing on understanding the root causes and actions in conversations. She emphasizes the importance of recognizing covert actions in communication, enhancing self-awareness, and navigating miscommunications in team meetings by fostering genuine dialogue and feedback.
41:07
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Quick takeaways
- Recognize the four key actions in conversations to predict and potentially change outcomes.
- Authentically articulating unexpressed thoughts can shift conversations and prevent recurring patterns.
Deep dives
Importance of Effective Communication in Relationships
Effective communication is crucial in all human interactions, as highlighted by Marsha Acker. Misunderstandings and miscommunications often stem from unspoken thoughts, leading to recurring conversations that lack progress. By recognizing the structure of conversations and understanding the four key actions within them (setting a move, follow, oppose, bystand), individuals can predict and potentially change the outcomes.
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