949: How to End Miscommunications, Unclarity, and Endlessly Repeating the Same Conversation with Marsha Acker
How to Be Awesome at Your Job
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Understanding Covert Actions in Communication
The chapter explores covert actions in conversations, where intentions may differ from verbal expressions, leading to misunderstandings. It provides insights on recognizing and addressing covert actions to align intentions with actions, fostering better understanding. Emphasis is placed on shifting conversations to prevent tension and improve collaboration through genuine communication.
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