This New Way

Hug The Elephant: How the SVP of Engineering at Slack Approaches Communication (with Rukmini Reddy, SVP of Engineering, Platform at Slack)

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Mar 30, 2023
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ANECDOTE

Support over PIPs

  • Rukmini Reddy shared a story about an underperforming engineer who was facing a personal crisis.
  • By offering support instead of a performance plan, the engineer thrived.
INSIGHT

Understanding "Why"

  • Rukmini Reddy learned that understanding the "why" behind an engineer's struggles is crucial.
  • Addressing the root cause can be more effective than simply focusing on solutions.
ADVICE

Find People's Currency

  • To be influential, discover other people's "currency" or what motivates them.
  • Understand their values to better support their goals.
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